28 Feb 2024
Global Brands Group
Cairo, Egypt
IT Service Desk Specialist required in Cairo
IT Service Desk Specialist required to join our team in Lafarge company , New Cairo EGYPT Job Description
• Provided first-tier support and troubleshooting.
• Dealing with incoming Issues a professional, courteous manner over IT Ticket system.
• Advise, train users on appropriate action and how to use different types of systems.
• Creates and maintains accurate and current documentation (FAQ, how-to, etc.).
• Document technical...