Confidential
We are actively seeking an experienced Customer Service Coordinator to oversee a team of representatives dedicated to providing outstanding customer service.
Responsibilities:
- Supervising and managing a team of customer service professionals.
- Ensuring adherence to company policies and procedures.
- Delivering exceptional customer service.
- Demonstrating in-depth product knowledge.
Requirements:
- National diploma in administration or a related field.
- Minimum of 2 years’ relevant experience.
- Strong interpersonal and communication skills.
- Proficient in computer applications.
- Demonstrated management skills.