onnect Worldwide Cargo
We are looking for a Customer Service Representative with experience in Calogi and Dubai Trade platforms to join our freight forwarding team. The role involves providing exceptional customer support, managing shipment processes, and ensuring compliance with regulations.
Responsibilities:
– Handle customer inquiries and resolve issues.
– Use Calogi and Dubai Trade platforms for shipment management.
– Process orders, manage documentation, and track shipments.
– Maintain client communication and provide updates.
– Prepare shipping documents and ensure accuracy.
– Collaborate with sales, operations, and logistics teams.
Qualifications:
– 1-2 years of customer service experience in freight forwarding or logistics.
– Proficiency in Calogi and Dubai Trade platforms.
– Excellent communication and problem-solving skills.
– Strong organizational and data entry skills.
– Customer-focused and a team player.
**Benefits:**
– Competitive salary and benefits.
– Professional growth opportunities.
– Supportive work environment.