23 Apr 2024
Abdullah AlOthaim Markets
Cairo, Egypt

Othaim Egypt is hiring Home Delivery Manager

Abdullah AlOthaim Markets


Othaim Egypt (retail company) is hiring “Home Delivery Manager” with the following details:
Job Responsibilities:
1. Developing employees and managing day-to-day vehicle delivery operations.
2. Creating operational standards & ensure continuous improvement of processes.
3. Actively train, coach, and develop the Delivery team.
4. Source, recruit, hire, and onboard top talent in order to achieve delivery goals in coordination with HR.
5. Set clear team targets and individual goals.
6. Proactively resolve any customer concerns or escalations.
7. Maintain positive customer relations and ensure maximum customer satisfaction.
8. Assist in the planning, implementation, and follow up of vehicle preparation operational tasks.
9. Help control expenses, including staffing, supplies, and services.
10. Monitor KPIs including, Sales, EBITAR, Staff Cost, ADT, and operational costs; present any reports related to results as applicable.
Qualifications:
• Holds a Bachelors degree
• Minimum 5 years experience in a similar role
• Advanced user of Microsoft Office

Work conditions:
• location: One Kattamey, Cairo
• Days off: 2 days off
• competitive package


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